Mailbox Update

9/4/2022 DRAFT September CBU Labeling USPS posted on mailboxes HOA Message: Homeowners, please write your house number on the exterior door of the old CBU boxes with a sharpie. Within Stonebrook HOA there are 412 mailbox slots. Stonebrook HOA only has 316 homes and purchased 316 new mailbox slots.  The HOA continues to volunteer time & energy to identify box locations and discuss best options with USPS.


According to USPS.COM

Managing Mailbox Receptacles / Deliveries

https://faq.usps.com/s/article/Mailbox-The-Basics 

If Privately owned or maintained by a landlord, apartment complex, condo association or other housing group, then that management is responsible for maintaining the box including keys.

If the box is owned and maintained by the US Postal Service and is damaged/broken then contact your local Post Office.

If the LPO does not service the mailbox, this means the property owner or manager is responsible for the maintenance. 


Thank you for your patience during this transition.

We have temporarily secured the old box to continue neighborhood delivery services. We are seeking other volunteers to secure old mailboxes.

This is great and helpful to resolve the mail delivery delay! The hang up or delay to the new mailboxes receiving mail is on the USPS side. The new mailboxes are indeed approved from the USPS and were ordered from a USPS catalog for mailboxes. The issue is the rerouting process from the USPS side. The process to confirm the mail being delivered to the original CBU locations will provide the context USPS needs to perform their reroute. Surprisingly, USPS is not willing to help or proactively design the reroute so this is now falling on the HOA to do this legwork. There are 100 more mailboxes in the old CBU in the neighborhood than houses. Those extra 100 are empty and not used actively most likely within the old CBUs. USPS seems confused by the excess mailboxes thus why the HOA is confirming mailbox addresses in this manner.

If you are not satisfied with the DRAFT mail route and location we have gathered price estimates for HOA to purchase additional mailboxes without bulk discount: